Banking Mobile & Online Podcasts

How BECU won Celent’s 2016 Model Bank Awards

Mike Lawson talks to Celent’s Dan Latimore about success for credit union BECU at the Model Bank Awards 2016.

Research firm Celent conducts its Model Bank Awards each year, naming top financial institutions achieving stellar results in various categories. Well, 2016 was a little different, with a credit union– BECU – sneaking into the banking accolades and winning one of the categories: omni-channel.

We invited Celent’s SVP Dan Latimore on the program to see how this ‘mini coup’ occurred, along with why there aren’t more credit union winners, and what these awards tell us about how the industry is progressing. Enjoy!

– This podcast is reproduced with kind permission. Some minor changes may have been made to the text to reflect BankNXT style considerations, but the podcast itself is always unchanged. Read more here. Photo: sergign, Shutterstock.com

About the author

Mike Lawson

Mike Lawson is host of an online video interview show focusing on innovators and success stories within the credit union industry. His background is in teaching, marketing and communications, and includes roles as editor and reporter.

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