In this new episode of the BIGcast, Todd Clark joins me to discuss his new role as CEO of Co-op Financial Services, plus the latest in shared branching, analytics, fraud, technology, and the benefits of belonging to the credit union and community banking movements.
Todd shares his background experience with credit unions, his work history and his knowledge of the payments industry. We discuss the scalability of “shared branching” and its importance as a product and services differentiator in the credit union industry.
Plus, who are the credit union’s true competitors, and how do you determine if your financial institution is at risk of losing top-of-wallet status to a large bank using data and predictive analytics?
We also cover the use of distributed ledger technology to prevent fraud, using data analytics to prevent fraud and predict member behaviour, and the maturity of fraud – its relationship to new payment innovations, and unconventional ideas for fraud protection.
– This podcast is reproduced with kind permission. Some minor changes may have been made to the text to reflect BankNXT style considerations, but the podcast itself is always unchanged. Read more here. Main image: wongwean, Shutterstock.com