John Waupsh, chief innovation officer at Kasasa, discusses his book Bankruption: How Community Banking Can Survive Fintech. We discuss the digital and cultural factors that led John to write the book, the perception of digital as a silver bullet solution, and the evolution of corporate organisations and the impact of member decisions on how financial institutions operate.
We also cover the vendor/FI relationship and the role of the vendor in leading institutional change, plus factors and influences on internal R&D and innovation investment.
You can listen to more episodes of BIGcast, and other fintech shows, on the BankNXT podcast page. Enjoy!
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