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05 Jan 2015 07:23

“Big four” banks lose ground in current account market

Bankingtech reports: “Big four” banks lose ground in current account market The big four high street banks lost ground in the current account market in the first year of the UK Payments Council’s current account switching service, mainly through poor customer service. But the guarantee did not accelerate the pace of account switching, according to  Continue Reading » [Source: Bankingtech]

05 Jan 2015 07:23

Apple Pay’s Impact On Payments

PYMNTS reports: Apple Pay’s Impact On Payments Steve Jobs reportedly once told Apple’s Mac development team, “It’s better to be a pirate than join the Navy.” When George Mallory was asked why he wanted to climb Mount Everest (Mallory attempted the world’s highest peak three times and was killed during his third try), the English  Continue Reading » [Source: PYMNTS]

05 Jan 2015 07:23

Mobile Payments – Revolution through Digitization

Finextra reports: Mobile Payments – Revolution through Digitization – community blog from Abhishek Chatterjee Source: Mobile Payments – Revolution through Digitization – community blog from Abhishek Chatterjee. [Source: Finextra]

05 Jan 2015 07:23

The Sharing Economy And The Future Of Finance

TechCrunch reports: The Sharing Economy And The Future Of Finance  Banking has gone from somewhere you go to something you do. If we are to believe that the sharing economy will shape our future, banking and all financial services will become something that merely exists in the background, similar to other basic utilities. Read More  Continue Reading » [Source: TechCrunch]

29 Oct 2014 10:36

Is There a Watson in Your Financial Future?

Banktech reports: Is There a Watson in Your Financial Future? How artificial intelligence might affect financial services. Source: Is There a Watson in Your Financial Future?. [Source: Banktech]

29 Oct 2014 10:36

100 Angry Tweets and Six Followers: Should Banks Really Care?

BTN reports: 100 Angry Tweets and Six Followers: Should Banks Really Care? It’s surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Charity app uses logo recognition for donations

Finextra reports: Charity app uses logo recognition for donations A new app has launched that lets cashless Brits use their mobile phones to snap photos of charity logos to make donations. Source: Charity app uses logo recognition for donations. [Source: Finextra]

28 Oct 2014 10:49

B of A Gives Startups a Wish List at Tech Innovation Summit

BTN reports: B of A Gives Startups a Wish List at Tech Innovation Summit Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics. Source: B of A Gives Startups a Wish List at Tech  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Branch of the Future Network Innovations

BAI reports: Branch of the Future Network Innovations Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth. Source: Branch of the Future Network Innovations. [Source: BAI]

27 Oct 2014 10:50

PostFinance goes live with new digital banking platform powered by Backbase

BBR reports: PostFinance goes live with new digital banking platform powered by Backbase Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology. Source: PostFinance goes live with new digital banking platform powered by Backbase. [Source: BBR]

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Payments geek, innovation practitioner, startup amateur. Innovation manager in respect of remote channels strategy and emerging payments platforms. Honed knowledge and skills on mobile payments and proximity payments schemes for several years, offering advice on traditional (ATM, Internet) and new ways of offering transaction services to top-10 banks in Russia.
9 posts

Written by  12 Mar 2013 09:47

Banks need to start seeing themselves as consumer experience agents

This blog’s author starts to be confused on how many occasions already did he tried to make a point on banks managing the consumption experience, rather than money of consumers – the role they have been specializing over the last several hundred years. Emerging from the dawn of Mediterranean commerce, retail banks of our time  Continue Reading »

Written by  19 Dec 2012 10:47

Sberbank buys Yandex Money as part of its ecommerce / payments and “big data” push

So it happened: Sberbank has today formally announced it is entering a strategic partnership with Yandex Money, meaning it is acquiring a majority share of a leading epayments / emoney company, sprung to life by Yandex, world’s leading cyrillic search engine. Now, one “big data” search company hands over a payment service to another company  Continue Reading »

Written by  25 Nov 2012 04:56

Sberbank announced plans to move to chip-only cards

Sberbank, Russia’s (and CEE region) biggest bank, with over 72 million active cards  as of first half of 2012, announced earlier this month, that it is considering to move all issuance to chip cards and discard magstripe-only cards. The reason for this is a surge of skimming – that tripled from last year for Sberbank  Continue Reading »

Written by  15 Jun 2012 03:06

Social media cases for Russian banks: hits and misses

Social media for banks is the latest darling – interviewers question and try to crunch down the number of banks’ social media teams and comments going their way, to inquest on banks latest “social initiatives” – and banks all are trying to invite as many “likes” on their Facebook and other social networks pages –  Continue Reading »

Written by  28 May 2012 10:38

Some banks play it different… by launching Angry Birds on their cards’ backs

Competition in retail banking has probably never been so intense. Commoditizing commissions, new non banks players disrupting income value chains – channels proliferation makes it all harder to convey a consistent image to a customer’s mind. Yet what about his heart? Banks are more responsible for breaking peoples hearts, than that of warming them –  Continue Reading »

Written by  27 Apr 2012 09:12

Punkmoney: a currency system for a ubiquitous Web society

I’ve first met Punkmoney concept and its principal founder, Eli Gothill, at the Digital Money Forum 2012, and I can’t help falling in love with the concept: the system allows a user to issue money in a form of favors that he gives to other people who are all users of Twitter – so that  Continue Reading »