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29 Oct 2014 10:36

Is There a Watson in Your Financial Future?

Banktech reports: Is There a Watson in Your Financial Future? How artificial intelligence might affect financial services. Source: Is There a Watson in Your Financial Future?. [Source: Banktech]

29 Oct 2014 10:36

100 Angry Tweets and Six Followers: Should Banks Really Care?

BTN reports: 100 Angry Tweets and Six Followers: Should Banks Really Care? It’s surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Charity app uses logo recognition for donations

Finextra reports: Charity app uses logo recognition for donations A new app has launched that lets cashless Brits use their mobile phones to snap photos of charity logos to make donations. Source: Charity app uses logo recognition for donations. [Source: Finextra]

28 Oct 2014 10:49

B of A Gives Startups a Wish List at Tech Innovation Summit

BTN reports: B of A Gives Startups a Wish List at Tech Innovation Summit Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics. Source: B of A Gives Startups a Wish List at Tech  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Branch of the Future Network Innovations

BAI reports: Branch of the Future Network Innovations Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth. Source: Branch of the Future Network Innovations. [Source: BAI]

27 Oct 2014 10:50

PostFinance goes live with new digital banking platform powered by Backbase

BBR reports: PostFinance goes live with new digital banking platform powered by Backbase Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology. Source: PostFinance goes live with new digital banking platform powered by Backbase. [Source: BBR]

27 Oct 2014 10:50

Inside Wells Fargo’s Digital Innovation Lab

BTN reports: Inside Wells Fargo's Digital Innovation Lab The Wells Fargo Digital Lab, which opened in late September, offers a glimpse of what banking could look like in years to come. Source: Inside Wells Fargo's Digital Innovation Lab. [Source: BTN]

27 Oct 2014 10:50

RBA warns Australian banks not to backtrack on payments modernisation

Finextra reports: RBA warns Australian banks not to backtrack on payments modernisation The Reserve Bank of Australia has warned that it will be “duty bound” to use its regulatory powers if the nation’s banks fail to deliver on promises … Source: RBA warns Australian banks not to backtrack on payments modernisation. [Source: Finextra]

27 Oct 2014 10:47

Deutsche Bank Integrates MyStandards Services Into App

PYMNTS reports: Deutsche Bank Integrates MyStandards Services Into App Starting in November, Deutsche Bank will integrate SWIFT’s MyStandards products into its Autobahn App market. This move makes the bank the first in the industry to offer the service that will allow clients to easily access and process MyStandards thorough this new channel, according to an article  Continue Reading » [Source: PYMNTS]

21 Oct 2014 09:27

Visa veterans raise $14.5m for bitcoin processing platform

Finextra reports: Visa veterans raise $14.5m for bitcoin processing platform Bitnet, a bitcoin payments processor targeting large merchants that was set up earlier this year by a gaggle of Visa and CyberSource veterans, has … Source: Visa veterans raise $14.5m for bitcoin processing platform. [Source: Finextra]

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Next to being founder and editor at BANKNXT, Jelmer de Jong is Global Head of Marketing at Backbase, a software company formed in 2003 that delivers Bank 2.0 online and mobile portal solutions for financial institutions around the globe. Jelmer has focused his career on internet and mobile innovation. He began as an entrepreneur with a company that helped SMBs to sell products online and later joined a start-up to build one of the first global online and mobile trading platforms in the perishable industry. At Backbase, he specialises in marketing the next generation of online and mobile technology to banks and financial institutions so they have the tools to create a superior online, customer experience in the engagement banking era.
12 posts

Written by  10 Jun 2013 04:10

Taking the Road: FinTech Road Show

BANKNXT is happy to announce its partnership with the FinTech Road Show. See discount code at the bottom of this post. On Tuesday afternoon, June 18, Disrupting Finance Dublin kicks off at AIB HQ (Bankcentre, Ballsbridge, Dublin 4) and focuses on innovations in financial technology and services. This conference is the first day of the  Continue Reading »

Written by  03 Apr 2013 06:25

Banking Silos & The Effect of New Wave Web Experiences

Long gone are the days where a successful digital marketing campaign meant a recently updated website, a few banner ads and a weekly newsletter. Today, it’s not about showing your customers what you want them to know, it’s about showing them you know what they want. Digital marketing now demands an all-inclusive attitude that recognizes  Continue Reading »

Written by  26 Nov 2012 08:59

Bank 2.0: From Vision to Reality

The biggest challenges to joining the Engagement Banking era and implementing a Bank 2.0 (or Bank 3.0 anyone?) strategy are not only expectations or perspective, but also impediments within the banking systems and infrastructure. Planning for multi-channel, customer-centered, development is difficult. Banks “Get” the Vision. Can They Implement? We all know the need for customer  Continue Reading »

Written by  22 Nov 2012 06:20

No Excuse For Poor UX In Banking

There is no longer an excuse for a poor UX. Our world now also requires that banks ensure their customers are given the same kind of experience regardless of where they are located or what they are doing and this experience must be available across devices: laptop, desktop, mobile, tablet… etc. Along the way simplicity  Continue Reading »

Written by  26 Jul 2012 11:39

The Multi-Channel Banking Challenge

Banks seem to have never fully “gotten” the Internet. Only after intense consumer pressure did they even start building Internet banking capabilities and they did this by pushing their existing applications, screens, processes and tools to the Web, simply by adding a new interface. We call this approach “inside-out”—thinking from the banks’ perspective instead of  Continue Reading »

Written by  09 May 2012 12:08

Live at FinovateSpring 2012 – day 2

Day 2 of FinovateSpring, letting you know who is demoing what: Wipit Wipit is a mobile payment solution that focusses on the cash preferred. The can fill their wipit app on their phone at retail stores with money and then transfer or pay bills with it. BehavioSec BehavioSec uses user behavior to secure online and mobile banking,  Continue Reading »