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24 Jul 2014 09:47

Digital Wallets: High Awareness, Low Adoption

Banktech reports: Digital Wallets: High Awareness, Low Adoption While an overwhelming majority of consumers are aware of mobile wallets, few use them for everyday transactions, a new survey finds. Source: Digital Wallets: High Awareness, Low Adoption. [Source: Banktech]

24 Jul 2014 09:47

Confirmed: Facebook Messenger will eventually do payments

VentureBeat reports: Confirmed: Facebook Messenger will eventually do payments Now we have confirmation on why Facebook hired PayPal’s David Marcus: Payments and Messenger will eventually “overlap,” Zuckerberg said during today’s earnings call. When the company first announced it had hired Marcus, the former president of PayPal, the industry took it as a strong hint that Facebook  Continue Reading » [Source: VentureBeat]

24 Jul 2014 09:45

Nintendo Brings Contactless Payments To Japan

PYMNTS reports: Nintendo Brings Contactless Payments To Japan Nintendo announced this week that its Wii video game console will now be able to accept payment cards in Japan. It was reported that the update went live yesterday and lets users tap a contactless Suica fare card against the Wii U’s gamepad to access their funds. The  Continue Reading » [Source: PYMNTS]

24 Jul 2014 09:45

It’s Time for Mobile Banking to Grow Up: How to Decouple From Online

Banktech reports: It's Time for Mobile Banking to Grow Up: How to Decouple From Online The initial step towards a mobile-first strategy has to be cutting the mobile channel loose from online banking. Source: It's Time for Mobile Banking to Grow Up: How to Decouple From Online. [Source: Banktech]

23 Jul 2014 09:36

Wells Fargo’s Booking Tool Removes Branch Bete Noire: Waiting in Line

BTN reports: Wells Fargo's Booking Tool Removes Branch Bete Noire: Waiting in Line The bank’s adoption of scheduling technology underscores the fact that, while branch traffic is declining, most sales of loan, deposit or investment products are still made at the branch. It’s also further evidence that banks are using technology to engage with customers  Continue Reading » [Source: BTN]

23 Jul 2014 09:35

Taking The Pain Out of Merchant Onboarding

PYMNTS reports: Taking The Pain Out of Merchant Onboarding “If PayPal can board me in 5 minutes, why can’t my acquirer?” Automating the boarding and underwriting process has completely reinvented what used to take days (even weeks) and cost a lot of money. But does it save time at the expense of other downside risk?  Continue Reading » [Source: PYMNTS]

14 Jul 2014 11:08

Detours on the Road to Digital Banking

Banktech reports: Detours on the Road to Digital Banking Digitization is recognized as key to growth. But new research from McKinsey reveals many businesses doubt their ability to reach digital potential. How do banks shape up? Source: Detours on the Road to Digital Banking. [Source: Banktech]

14 Jul 2014 11:07

How Banks Can Overcome the Challenge of Data Overload

Banktech reports: How Banks Can Overcome the Challenge of Data Overload Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service. Source: How Banks Can Overcome the Challenge of Data Overload. [Source: Banktech]

14 Jul 2014 11:02

The Mobile Payment Apps Attention Problem

PYMNTS reports: The Mobile Payment Apps Attention Problem New Nielsen research suggests consumers max out at 26 or so apps a month – which means commerce and payments apps have to be amazingly compelling to pry eyeballs from games and other software. Other than hiring George Clooney or Kate Upton as apps spokespeople, what can  Continue Reading » [Source: PYMNTS]

14 Jul 2014 11:02

Back-office legacy still holding back banks

Bankingtech reports: Back-office legacy still holding back banks Setting up a bank in the UK is costly, time-consuming, heavily regulated and not easy. As a result, the dynamic, start-up culture that drives innovation in many other sectors is less prevalent within banking and financial services. Source: Back-office legacy still holding back banks. [Source: Bankingtech]

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Next to being founder and editor at BANKNXT, Jelmer de Jong is Global Head of Marketing at Backbase, a software company formed in 2003 that delivers Bank 2.0 online and mobile portal solutions for financial institutions around the globe. Jelmer has focused his career on internet and mobile innovation. He began as an entrepreneur with a company that helped SMBs to sell products online and later joined a start-up to build one of the first global online and mobile trading platforms in the perishable industry. At Backbase, he specialises in marketing the next generation of online and mobile technology to banks and financial institutions so they have the tools to create a superior online, customer experience in the engagement banking era.
12 posts

Written by  10 Jun 2013 04:10

Taking the Road: FinTech Road Show

BANKNXT is happy to announce its partnership with the FinTech Road Show. See discount code at the bottom of this post. On Tuesday afternoon, June 18, Disrupting Finance Dublin kicks off at AIB HQ (Bankcentre, Ballsbridge, Dublin 4) and focuses on innovations in financial technology and services. This conference is the first day of the  Continue Reading »

Written by  03 Apr 2013 06:25

Banking Silos & The Effect of New Wave Web Experiences

Long gone are the days where a successful digital marketing campaign meant a recently updated website, a few banner ads and a weekly newsletter. Today, it’s not about showing your customers what you want them to know, it’s about showing them you know what they want. Digital marketing now demands an all-inclusive attitude that recognizes  Continue Reading »

Written by  26 Nov 2012 08:59

Bank 2.0: From Vision to Reality

The biggest challenges to joining the Engagement Banking era and implementing a Bank 2.0 (or Bank 3.0 anyone?) strategy are not only expectations or perspective, but also impediments within the banking systems and infrastructure. Planning for multi-channel, customer-centered, development is difficult. Banks “Get” the Vision. Can They Implement? We all know the need for customer  Continue Reading »

Written by  22 Nov 2012 06:20

No Excuse For Poor UX In Banking

There is no longer an excuse for a poor UX. Our world now also requires that banks ensure their customers are given the same kind of experience regardless of where they are located or what they are doing and this experience must be available across devices: laptop, desktop, mobile, tablet… etc. Along the way simplicity  Continue Reading »

Written by  26 Jul 2012 11:39

The Multi-Channel Banking Challenge

Banks seem to have never fully “gotten” the Internet. Only after intense consumer pressure did they even start building Internet banking capabilities and they did this by pushing their existing applications, screens, processes and tools to the Web, simply by adding a new interface. We call this approach “inside-out”—thinking from the banks’ perspective instead of  Continue Reading »

Written by  09 May 2012 12:08

Live at FinovateSpring 2012 – day 2

Day 2 of FinovateSpring, letting you know who is demoing what: Wipit Wipit is a mobile payment solution that focusses on the cash preferred. The can fill their wipit app on their phone at retail stores with money and then transfer or pay bills with it. BehavioSec BehavioSec uses user behavior to secure online and mobile banking,  Continue Reading »