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15 Apr 2015 14:27

Jamie Dimon on JPMorgan Chase’s Q1 results

The JPMorgan Chase first-quarter earnings call with analysts on 14 April was more subdued than the typical tone expressed by the otherwise outspoken CEO Jamie Dimon, one of the few banking leaders who’s been quick to criticize regulators. Read more … [Source: PYMNTS]

15 Apr 2015 11:08

Oracle to dethrone SaaS leader Salesforce by year’s end

Oracle’s cloud services may account for just 5% of its revenue, but the company plans to be the world’s largest cloud service provider by the end of the year. In an interview with India’s Business Today, Oracle senior VP Shawn Price tells reporters that the company will aim to surpass current cloud computing. Read more … [Source: PYMNTS]

15 Apr 2015 10:38

What banks need to know from Verizon’s breach report

Hackers are attacking companies with multiple motives and multiple attack vectors, the annual security report finds. Phishing remains effective and cyber-threat sharing efforts need to speed up. Read more … [Source: BTN]

14 Apr 2015 12:24

Alternative lending still on the decline for SMEs

Following a long winter, small business lending continues to thaw. March figures show approval rates are improving, reaching new heights, according to the Biz2Credit Small Business Lending Index. Read more … [Source: PYMNTS]

14 Apr 2015 08:09

Small banks get surprising head start on Apple Watch

The Apple Watch has many functions, and one of them may be leveling the playing field between big and small banks. Read more … [Source: BTN]

13 Apr 2015 14:59

TEB expands mobile banking to include live chats

Türk Ekonomi Bankası, one of the private sector commercial banks in Turkey, and a strategic partner of BNP Paribas, has launched an enhanced digital banking service featuring the ability to hold live chat sessions with bank staff. Read more … [Source: Bankingtech]

13 Apr 2015 13:19

General Electric to offload banking business assets

General Electric has announced plans to offload most of its banking business assets in a bid to refocus on its core business of heavy industry and infrastructure. Read more … [Source: BBR]

13 Apr 2015 13:17

The year of payments 2015 (one quarter in)

The first three months of 2015 have been anything but gentle and calm, yet the moves we’ve seen have been made by some sharp innovators. Read more … [Source: PYMNTS]

13 Apr 2015 09:49

Citi to build global ecosystem for fintech

Jorge Ruiz, managing director, Digital Acceleration Global Program Head, Citi, talks about the ongoing Citi Mobile Challenge. Read more … [Source: Finextra]

10 Apr 2015 15:12

AmEx experiments with facial recognition tech

American Express Co is taking a closer look at facial recognition and wearable technology with an eye towards developing new capabilities for some of its mobile apps. Read more … [Source: PYMNTS]

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Next to being founder and editor at BANKNXT, Jelmer de Jong is Global Head of Marketing at Backbase, a software company formed in 2003 that delivers Bank 2.0 online and mobile portal solutions for financial institutions around the globe. Jelmer has focused his career on internet and mobile innovation. He began as an entrepreneur with a company that helped SMBs to sell products online and later joined a start-up to build one of the first global online and mobile trading platforms in the perishable industry. At Backbase, he specialises in marketing the next generation of online and mobile technology to banks and financial institutions so they have the tools to create a superior online, customer experience in the engagement banking era.
13 posts

Written by  22 Dec 2014 07:45

Disruption in digital banking

Jelmer de Jong summarizes a recent Backbase webinar that focused on disruption in digital banking.

Written by  10 Jun 2013 04:10

Taking the road: FinTech Road Show

BANKNXT is happy to announce its partnership with the FinTech Road Show. See discount code at the bottom of this post. On Tuesday afternoon, June 18, Disrupting Finance Dublin kicks off at AIB HQ (Bankcentre, Ballsbridge, Dublin 4) and focuses on innovations in financial technology and services. This conference is the first day of the  Continue Reading »

Written by  03 Apr 2013 06:25

Banking silos and the effect of new wave web experiences

It’s only technology that can help banks and financial marketers to regain lost trust and win with their customers online, says Jelmer de Jong.

Written by  26 Nov 2012 08:59

Bank 2.0 – from vision to reality

Jelmer de Jong on the power of marketing and learning from your mistakes when it comes to implementing a true Bank 2.0 business strategy.

Written by  22 Nov 2012 06:20

No excuse for poor UX in banking

There is no longer an excuse for a poor UX. Our world now also requires that banks ensure their customers are given the same kind of experience regardless of where they are located or what they are doing and this experience must be available across devices: laptop, desktop, mobile, tablet… etc. Along the way simplicity  Continue Reading »

Written by  26 Jul 2012 11:39

The multi-channel banking challenge

Banks seem to have never fully ‘gotten’ the Internet. Only after intense consumer pressure did they even start building Internet banking capabilities and they did this by pushing their existing applications, screens, processes and tools to the Web simply by adding a new interface. We call this approach ‘inside-out’ – thinking from the banks’ perspective instead of  Continue Reading »