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21 Oct 2014 09:27

Visa veterans raise $14.5m for bitcoin processing platform

Finextra reports: Visa veterans raise $14.5m for bitcoin processing platform Bitnet, a bitcoin payments processor targeting large merchants that was set up earlier this year by a gaggle of Visa and CyberSource veterans, has … Source: Visa veterans raise $14.5m for bitcoin processing platform. [Source: Finextra]

21 Oct 2014 09:27

Mobile Payments To Benefit From Tech Investments

PYMNTS reports: Mobile Payments To Benefit From Tech Investments Financial service companies are expected to invest about $110 billion in various payment technologies by 2017, with mobile getting a very healthy percentage of those funds, projects Frost & Sullivan. “By aligning innovative payment technologies – particularly those based on mobile usage and new mobility trends  Continue Reading » [Source: PYMNTS]

21 Oct 2014 09:27

Mobile Banking Divergence: Where True Adoption Begins

Banktech reports: Mobile Banking Divergence: Where True Adoption Begins How to optimize mobile apps to attract today’s tech-savvy customers. Source: Mobile Banking Divergence: Where True Adoption Begins. [Source: Banktech]

20 Oct 2014 09:45

3 Common & Costly CIO Mistakes

Banktech reports: 3 Common & Costly CIO Mistakes CIOs are often undone by sticking with old systems too long and failing to market themselves. Here’s how to right the ship. Source: 3 Common & Costly CIO Mistakes. [Source: Banktech]

20 Oct 2014 09:44

IT Innovation in Financial Services: 2 Roads Diverged?

Banktech reports: IT Innovation in Financial Services: 2 Roads Diverged? Corporate culture can be a springboard, or roadblock, to innovation in banking. Source: IT Innovation in Financial Services: 2 Roads Diverged?. [Source: Banktech]

20 Oct 2014 09:44

CEOs Speak Out On The Future Of Mobile Payments

PYMNTS reports: CEOs Speak Out On The Future Of Mobile Payments ‘Tis the season for making our lists and checking them twice, to determine which ledgers have been naughty and nice. Earnings’ seasons is here again and payments players didn’t disappoint, reporting the traditional profits and losses and then talking with financial analysts to calmly  Continue Reading » [Source: PYMNTS]

16 Oct 2014 09:49

Banks Need to Move at the Speed of Innovation

Banktech reports: Banks Need to Move at the Speed of Innovation How banks can build an innovation strategy to keep up with the pace of changing customer expectations. Source: Banks Need to Move at the Speed of Innovation. [Source: Banktech]

16 Oct 2014 09:47

W3C standards body looks to improve web payments

Finextra reports: W3C standards body looks to improve web payments The World Wide Web standards organisation, W3C, is bringing together banks, retailers and tech firms in an effort to develop standards for payments … Source: W3C standards body looks to improve web payments. [Source: Finextra]

15 Oct 2014 10:03

Digital investments top priority for retail banks – BAI

Finextra reports: Digital investments top priority for retail banks – BAI Online and mobile platforms are the leading focus of technology investments for retail banks as they move to increase the functionality of their … Source: Digital investments top priority for retail banks – BAI. [Source: Finextra]

15 Oct 2014 10:03

Finance made social

Bankingtech reports: Finance made social The social contract between the banking system and society is fundamentally broken. We deserve a financial system that we can all be proud of, one that is fairer and more sustainable than the current iteration. Source: Finance made social. [Source: Bankingtech]

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John Kottcamp helps companies get people to become and remain loyal customers. At Tahzoo, a digital marketing service provider, Kottcamp leads the marketing strategy practice that combines the mastery of technology, the insight of strategy, and the magic of digital creativity to provide clients with solutions for their complex customer experience management needs.
2 posts

Written by  11 Jun 2012 05:30

Cross-channel Customer Experience is more than just adding mobile

I recently read an interview on Banktech.com with Colin Eccles, the CIO of Umpqua Bank, probably the most innovative bank from a technology and customer experience point of view I have ever run into. For those of you not familiar with this Roseberg, Oregon – based bank ($12 Billion in total assets), starting about 4  Continue Reading »

Written by  03 May 2012 17:51

Do consumers trust banks? Well, yes and no

Banks make up some of most and least trusted companies in the United States, according to the results of the 2012 Temkin Trust Ratings released this week. In a survey that included 206 companies from 18 industries and conducted among 10,000 U.S. consumers, A+ Credit Union of Austin, Texas come in among the top ten  Continue Reading »