Skip to Content

BANKNXT TICKER:

29 Oct 2014 10:36

Is There a Watson in Your Financial Future?

Banktech reports: Is There a Watson in Your Financial Future? How artificial intelligence might affect financial services. Source: Is There a Watson in Your Financial Future?. [Source: Banktech]

29 Oct 2014 10:36

100 Angry Tweets and Six Followers: Should Banks Really Care?

BTN reports: 100 Angry Tweets and Six Followers: Should Banks Really Care? It’s surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Charity app uses logo recognition for donations

Finextra reports: Charity app uses logo recognition for donations A new app has launched that lets cashless Brits use their mobile phones to snap photos of charity logos to make donations. Source: Charity app uses logo recognition for donations. [Source: Finextra]

28 Oct 2014 10:49

B of A Gives Startups a Wish List at Tech Innovation Summit

BTN reports: B of A Gives Startups a Wish List at Tech Innovation Summit Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics. Source: B of A Gives Startups a Wish List at Tech  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Branch of the Future Network Innovations

BAI reports: Branch of the Future Network Innovations Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth. Source: Branch of the Future Network Innovations. [Source: BAI]

27 Oct 2014 10:50

PostFinance goes live with new digital banking platform powered by Backbase

BBR reports: PostFinance goes live with new digital banking platform powered by Backbase Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology. Source: PostFinance goes live with new digital banking platform powered by Backbase. [Source: BBR]

27 Oct 2014 10:50

Inside Wells Fargo’s Digital Innovation Lab

BTN reports: Inside Wells Fargo's Digital Innovation Lab The Wells Fargo Digital Lab, which opened in late September, offers a glimpse of what banking could look like in years to come. Source: Inside Wells Fargo's Digital Innovation Lab. [Source: BTN]

27 Oct 2014 10:50

RBA warns Australian banks not to backtrack on payments modernisation

Finextra reports: RBA warns Australian banks not to backtrack on payments modernisation The Reserve Bank of Australia has warned that it will be “duty bound” to use its regulatory powers if the nation’s banks fail to deliver on promises … Source: RBA warns Australian banks not to backtrack on payments modernisation. [Source: Finextra]

27 Oct 2014 10:47

Deutsche Bank Integrates MyStandards Services Into App

PYMNTS reports: Deutsche Bank Integrates MyStandards Services Into App Starting in November, Deutsche Bank will integrate SWIFT’s MyStandards products into its Autobahn App market. This move makes the bank the first in the industry to offer the service that will allow clients to easily access and process MyStandards thorough this new channel, according to an article  Continue Reading » [Source: PYMNTS]

21 Oct 2014 09:27

Visa veterans raise $14.5m for bitcoin processing platform

Finextra reports: Visa veterans raise $14.5m for bitcoin processing platform Bitnet, a bitcoin payments processor targeting large merchants that was set up earlier this year by a gaggle of Visa and CyberSource veterans, has … Source: Visa veterans raise $14.5m for bitcoin processing platform. [Source: Finextra]

All posts by:

John Kottcamp helps companies get people to become and remain loyal customers. At Tahzoo, a digital marketing service provider, Kottcamp leads the marketing strategy practice that combines the mastery of technology, the insight of strategy, and the magic of digital creativity to provide clients with solutions for their complex customer experience management needs.
2 posts

Written by  11 Jun 2012 05:30

Cross-channel Customer Experience is more than just adding mobile

I recently read an interview on Banktech.com with Colin Eccles, the CIO of Umpqua Bank, probably the most innovative bank from a technology and customer experience point of view I have ever run into. For those of you not familiar with this Roseberg, Oregon – based bank ($12 Billion in total assets), starting about 4  Continue Reading »

Written by  03 May 2012 17:51

Do consumers trust banks? Well, yes and no

Banks make up some of most and least trusted companies in the United States, according to the results of the 2012 Temkin Trust Ratings released this week. In a survey that included 206 companies from 18 industries and conducted among 10,000 U.S. consumers, A+ Credit Union of Austin, Texas come in among the top ten  Continue Reading »