Skip to Content

BANKNXT TICKER:

05 Jan 2015 07:23

“Big four” banks lose ground in current account market

Bankingtech reports: “Big four” banks lose ground in current account market The big four high street banks lost ground in the current account market in the first year of the UK Payments Council’s current account switching service, mainly through poor customer service. But the guarantee did not accelerate the pace of account switching, according to  Continue Reading » [Source: Bankingtech]

05 Jan 2015 07:23

Apple Pay’s Impact On Payments

PYMNTS reports: Apple Pay’s Impact On Payments Steve Jobs reportedly once told Apple’s Mac development team, “It’s better to be a pirate than join the Navy.” When George Mallory was asked why he wanted to climb Mount Everest (Mallory attempted the world’s highest peak three times and was killed during his third try), the English  Continue Reading » [Source: PYMNTS]

05 Jan 2015 07:23

Mobile Payments – Revolution through Digitization

Finextra reports: Mobile Payments – Revolution through Digitization – community blog from Abhishek Chatterjee Source: Mobile Payments – Revolution through Digitization – community blog from Abhishek Chatterjee. [Source: Finextra]

05 Jan 2015 07:23

The Sharing Economy And The Future Of Finance

TechCrunch reports: The Sharing Economy And The Future Of Finance  Banking has gone from somewhere you go to something you do. If we are to believe that the sharing economy will shape our future, banking and all financial services will become something that merely exists in the background, similar to other basic utilities. Read More  Continue Reading » [Source: TechCrunch]

29 Oct 2014 10:36

Is There a Watson in Your Financial Future?

Banktech reports: Is There a Watson in Your Financial Future? How artificial intelligence might affect financial services. Source: Is There a Watson in Your Financial Future?. [Source: Banktech]

29 Oct 2014 10:36

100 Angry Tweets and Six Followers: Should Banks Really Care?

BTN reports: 100 Angry Tweets and Six Followers: Should Banks Really Care? It’s surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Charity app uses logo recognition for donations

Finextra reports: Charity app uses logo recognition for donations A new app has launched that lets cashless Brits use their mobile phones to snap photos of charity logos to make donations. Source: Charity app uses logo recognition for donations. [Source: Finextra]

28 Oct 2014 10:49

B of A Gives Startups a Wish List at Tech Innovation Summit

BTN reports: B of A Gives Startups a Wish List at Tech Innovation Summit Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics. Source: B of A Gives Startups a Wish List at Tech  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Branch of the Future Network Innovations

BAI reports: Branch of the Future Network Innovations Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth. Source: Branch of the Future Network Innovations. [Source: BAI]

27 Oct 2014 10:50

PostFinance goes live with new digital banking platform powered by Backbase

BBR reports: PostFinance goes live with new digital banking platform powered by Backbase Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology. Source: PostFinance goes live with new digital banking platform powered by Backbase. [Source: BBR]

All posts by:

John Kottcamp helps companies get people to become and remain loyal customers. At Tahzoo, a digital marketing service provider, Kottcamp leads the marketing strategy practice that combines the mastery of technology, the insight of strategy, and the magic of digital creativity to provide clients with solutions for their complex customer experience management needs.
2 posts

Written by  11 Jun 2012 05:30

Cross-channel Customer Experience is more than just adding mobile

I recently read an interview on Banktech.com with Colin Eccles, the CIO of Umpqua Bank, probably the most innovative bank from a technology and customer experience point of view I have ever run into. For those of you not familiar with this Roseberg, Oregon – based bank ($12 Billion in total assets), starting about 4  Continue Reading »

Written by  03 May 2012 17:51

Do consumers trust banks? Well, yes and no

Banks make up some of most and least trusted companies in the United States, according to the results of the 2012 Temkin Trust Ratings released this week. In a survey that included 206 companies from 18 industries and conducted among 10,000 U.S. consumers, A+ Credit Union of Austin, Texas come in among the top ten  Continue Reading »