Skip to Content

BANKNXT TICKER:

22 hours ago

Community Banks Carve Out Niche with Environmental Focus

BTN reports: Community Banks Carve Out Niche with Environmental Focus Some banks have built their entire strategy around being ecofriendly while others dabble in this area. Regardless, being environmentally conscious can help bring in new business. Source: Community Banks Carve Out Niche with Environmental Focus. [Source: BTN]

22 Apr 2014 10:12

Five Ways Video Can Extend Bankers’ Brains

Banktech reports: Five Ways Video Can Extend Bankers' Brains Here’s how video can make bankers more knowledgeable and agile in their day-to-day interactions. Source: Five Ways Video Can Extend Bankers' Brains. [Source: Banktech]

22 Apr 2014 10:02

Ally Bank’s Mobile Strategy

Banktech reports: Ally Bank's Mobile Strategy The direct bank uses the mobile channel as one of the primary ways to maintain its financial relationship with customers. Source: Ally Bank's Mobile Strategy. [Source: Banktech]

18 Apr 2014 10:59

Improving Security In the Fast-Paced World of Mobile

Banktech reports: Improving Security In the Fast-Paced World of Mobile Looking at the biggest threats banks face in mobile with BITS’ security expert Jim Pitts. Source: Improving Security In the Fast-Paced World of Mobile. [Source: Banktech]

18 Apr 2014 10:58

Banks Add Mobile Money Management to Attract Millennials

BTN reports: Banks Add Mobile Money Management to Attract Millennials Banks are aiming to add personal financial management features, including goal-based savings vaults and cash flow forecasting, to standard banking apps like mobile check depositing. Their goal: Turn Gen-Y into a loyal client base. Source: Banks Add Mobile Money Management to Attract Millennials. [Source: BTN]

17 Apr 2014 10:59

Chinese Web giant Baidu launches mobile wallet

Finextra reports: Chinese Web giant Baidu launches mobile wallet Search engine provider Baidu has become the latest Chinese Web firm to move into the mobile money arena, launching a payments and wealth management … Source: Chinese Web giant Baidu launches mobile wallet. [Source: Finextra]

17 Apr 2014 10:59

Qapital takes PFM to the next phase with proprietary account integration

Finextra reports: Qapital takes PFM to the next phase with proprietary account integration Swedish financial management start-up Qapital is preparing to launch in the US with a service that enables users to track their spending, set savings … Source: Qapital takes PFM to the next phase with proprietary account integration. [Source: Finextra]

16 Apr 2014 09:10

Westpac Aims to be First to Unlock Mobile Apps with Fingerprints

BTN reports: Westpac Aims to be First to Unlock Mobile Apps with Fingerprints The cutting-edge bank — it already offers smart watch apps — is testing the technology on its employees’ mobile devices and, if all goes well, it plans to roll it out to its customers by late summer. Source: Westpac Aims to be  Continue Reading » [Source: BTN]

16 Apr 2014 09:09

The London Fintech Boom — TransferWise And Others Hit Record Numbers

TechCrunch reports: The London Fintech Boom — TransferWise And Others Hit Record Numbers  Slowly but surely a revolution has been taking place in financial technology, or fintech as we call it these days. These days fintech’s hottest sphere is not in Bloomberg terminals but in disruptive cloud startups, using the Internet as a route around  Continue Reading » [Source: TechCrunch]

16 Apr 2014 09:09

ANZ chief Smith puts social media at the heart of the bank’s future strategy

Finextra reports: ANZ chief Smith puts social media at the heart of the bank's future strategy ANZ chief executive Mike Smith has committed to making social media engagement and digital services a “key business priority” for the Australian bank … Source: ANZ chief Smith puts social media at the heart of the bank's future strategy. [Source: Finextra]

All posts by:

Jouk Pleiter is CEO and co-founder of Backbase, a software company that delivers Bank 2.0 portal solutions to financial services institutions around the globe. Backbase has offices in New York City and Amsterdam and its software is used by leading institutions such as: ABN AMRO, AIG, Barclays, Bank of America, Deutsche Bank, ING and UBS. Before Backbase, Mr. Pleiter was president and co-founder of Tridion, one of the world’s leading WCM software vendors, later acquired by SDL and renamed SDL Tridion. Before Tridion, Mr. Pleiter co-founded Twinspark Consultancy, one of the first interactive web agencies in the Netherlands. Mr. Pleiter holds a Master of Business Administration degree from the University of Groningen.
5 posts

Written by  06 Jun 2013 05:56

Banks Must Go Flat Out for Real Success

To stay relevant in today’s competitive marketplace, banks must topple their silos and meet their customers on every level, at every touchpoint, on the terms their customers choose. Banks today are struggling to come to terms with the magnitude of the changes they are facing. It’s becoming more and more obvious that the only way  Continue Reading »

Written by  04 Apr 2013 03:12

Digital Marketing Tomorrow: More touchpoints, more relevance & more opportunities

Customers are expecting more and more from their online banking experiences. Financial marketers will have to find new innovative ways to meet customer expectations at every point of contact. With mobile digital devices only becoming more popular with younger generations (future banking customers), one challenge lies creating a seamless experience across multiple devices. Banks must  Continue Reading »

Written by  04 Jul 2012 04:01

Trust: Gone in an Instant, Won Back by Degrees

Trust is tricky. As we all know, losing it is easy, while getting it back – well – sometimes it’s impossible.  The last two years as it tries to regain trust, the financial industry has come face to face with this sentiment.  Globally, 44% of customers say their confidence in the banking industry decreased in  Continue Reading »

Written by  12 Jun 2012 09:49

The Simple Truth about User Experience in Banking

Simplicity. It’s hard to get away from this one word when I enter into any discussion of User Experience (UX) in banking. There’s a reason why the most successful internet companies have fairly utilitarian designs. The foundation of multi-billion dollar company Google is a simple search box, while the iPhone has just one button. The  Continue Reading »

Written by  27 Mar 2012 07:35

Leverage Legacy – Don’t Put Lipstick on a Pig

In a recent Banking Technology article, the president of Oracle, Mark Hurd, relayed an anecdote about a large banking customer that required 9,000 applications to keep its business running. I imagine uncomfortable chuckles of recognition followed among the bankers and the software companies in the crowd. The truth is, financials do have extensive legacy systems  Continue Reading »