Skip to Content

BANKNXT TICKER:

21 Oct 2014 09:27

Visa veterans raise $14.5m for bitcoin processing platform

Finextra reports: Visa veterans raise $14.5m for bitcoin processing platform Bitnet, a bitcoin payments processor targeting large merchants that was set up earlier this year by a gaggle of Visa and CyberSource veterans, has … Source: Visa veterans raise $14.5m for bitcoin processing platform. [Source: Finextra]

21 Oct 2014 09:27

Mobile Payments To Benefit From Tech Investments

PYMNTS reports: Mobile Payments To Benefit From Tech Investments Financial service companies are expected to invest about $110 billion in various payment technologies by 2017, with mobile getting a very healthy percentage of those funds, projects Frost & Sullivan. “By aligning innovative payment technologies – particularly those based on mobile usage and new mobility trends  Continue Reading » [Source: PYMNTS]

21 Oct 2014 09:27

Mobile Banking Divergence: Where True Adoption Begins

Banktech reports: Mobile Banking Divergence: Where True Adoption Begins How to optimize mobile apps to attract today’s tech-savvy customers. Source: Mobile Banking Divergence: Where True Adoption Begins. [Source: Banktech]

20 Oct 2014 09:45

3 Common & Costly CIO Mistakes

Banktech reports: 3 Common & Costly CIO Mistakes CIOs are often undone by sticking with old systems too long and failing to market themselves. Here’s how to right the ship. Source: 3 Common & Costly CIO Mistakes. [Source: Banktech]

20 Oct 2014 09:44

IT Innovation in Financial Services: 2 Roads Diverged?

Banktech reports: IT Innovation in Financial Services: 2 Roads Diverged? Corporate culture can be a springboard, or roadblock, to innovation in banking. Source: IT Innovation in Financial Services: 2 Roads Diverged?. [Source: Banktech]

20 Oct 2014 09:44

CEOs Speak Out On The Future Of Mobile Payments

PYMNTS reports: CEOs Speak Out On The Future Of Mobile Payments ‘Tis the season for making our lists and checking them twice, to determine which ledgers have been naughty and nice. Earnings’ seasons is here again and payments players didn’t disappoint, reporting the traditional profits and losses and then talking with financial analysts to calmly  Continue Reading » [Source: PYMNTS]

16 Oct 2014 09:49

Banks Need to Move at the Speed of Innovation

Banktech reports: Banks Need to Move at the Speed of Innovation How banks can build an innovation strategy to keep up with the pace of changing customer expectations. Source: Banks Need to Move at the Speed of Innovation. [Source: Banktech]

16 Oct 2014 09:47

W3C standards body looks to improve web payments

Finextra reports: W3C standards body looks to improve web payments The World Wide Web standards organisation, W3C, is bringing together banks, retailers and tech firms in an effort to develop standards for payments … Source: W3C standards body looks to improve web payments. [Source: Finextra]

15 Oct 2014 10:03

Digital investments top priority for retail banks – BAI

Finextra reports: Digital investments top priority for retail banks – BAI Online and mobile platforms are the leading focus of technology investments for retail banks as they move to increase the functionality of their … Source: Digital investments top priority for retail banks – BAI. [Source: Finextra]

15 Oct 2014 10:03

Finance made social

Bankingtech reports: Finance made social The social contract between the banking system and society is fundamentally broken. We deserve a financial system that we can all be proud of, one that is fairer and more sustainable than the current iteration. Source: Finance made social. [Source: Bankingtech]

All posts by:

Jouk Pleiter is CEO and co-founder of Backbase, a software company that delivers Bank 2.0 portal solutions to financial services institutions around the globe. Backbase has offices in New York City and Amsterdam and its software is used by leading institutions such as: ABN AMRO, AIG, Barclays, Bank of America, Deutsche Bank, ING and UBS. Before Backbase, Mr. Pleiter was president and co-founder of Tridion, one of the world’s leading WCM software vendors, later acquired by SDL and renamed SDL Tridion. Before Tridion, Mr. Pleiter co-founded Twinspark Consultancy, one of the first interactive web agencies in the Netherlands. Mr. Pleiter holds a Master of Business Administration degree from the University of Groningen.
5 posts

Written by  06 Jun 2013 05:56

Banks Must Go Flat Out for Real Success

To stay relevant in today’s competitive marketplace, banks must topple their silos and meet their customers on every level, at every touchpoint, on the terms their customers choose. Banks today are struggling to come to terms with the magnitude of the changes they are facing. It’s becoming more and more obvious that the only way  Continue Reading »

Written by  04 Apr 2013 03:12

Digital Marketing Tomorrow: More touchpoints, more relevance & more opportunities

Customers are expecting more and more from their online banking experiences. Financial marketers will have to find new innovative ways to meet customer expectations at every point of contact. With mobile digital devices only becoming more popular with younger generations (future banking customers), one challenge lies creating a seamless experience across multiple devices. Banks must  Continue Reading »

Written by  04 Jul 2012 04:01

Trust: Gone in an Instant, Won Back by Degrees

Trust is tricky. As we all know, losing it is easy, while getting it back – well – sometimes it’s impossible.  The last two years as it tries to regain trust, the financial industry has come face to face with this sentiment.  Globally, 44% of customers say their confidence in the banking industry decreased in  Continue Reading »

Written by  12 Jun 2012 09:49

The Simple Truth about User Experience in Banking

Simplicity. It’s hard to get away from this one word when I enter into any discussion of User Experience (UX) in banking. There’s a reason why the most successful internet companies have fairly utilitarian designs. The foundation of multi-billion dollar company Google is a simple search box, while the iPhone has just one button. The  Continue Reading »

Written by  27 Mar 2012 07:35

Leverage Legacy – Don’t Put Lipstick on a Pig

In a recent Banking Technology article, the president of Oracle, Mark Hurd, relayed an anecdote about a large banking customer that required 9,000 applications to keep its business running. I imagine uncomfortable chuckles of recognition followed among the bankers and the software companies in the crowd. The truth is, financials do have extensive legacy systems  Continue Reading »