Skip to Content

BANKNXT TICKER:

4 hours ago

ING adds voice controls to mobile app

Finextra reports: ING adds voice controls to mobile app Holland’s ING has become the first bank in Europe to add a voice control mode to its mobile app, enabling customers to issue commands by speaking. Source: ING adds voice controls to mobile app. [Source: Finextra]

15 Sep 2014 10:09

To Patent or Not to Patent

Banktech reports: To Patent or Not to Patent As more and more IT organizations look to drive innovation, they inevitably need to consider whether they should patent those innovations. Source: To Patent or Not to Patent. [Source: Banktech]

11 Sep 2014 09:53

A Run Through The Chinese Pavilion At TechCrunch Disrupt SF

TechCrunch reports: A Run Through The Chinese Pavilion At TechCrunch Disrupt SF At the Chinese pavilion we ran through those on show: Ogora helps developers add VOIP voice calls to their apps with one line of code. Sensoro is an iBeacon startup which senses the surrounding environment. An image recognition startup that can also recognise objects exhibited,  Continue Reading » [Source: TechCrunch]

11 Sep 2014 09:52

Not to be outdone by rival Stripe, Braintree announces Apple Pay support

VentureBeat reports: Not to be outdone by rival Stripe, Braintree announces Apple Pay support Yesterday was a huge — huge! — day for Apple, as it unveiled new and bigger phones, its first smartwatch, and a new wireless, NFC-based payments system: Apple Pay. Apple announced a long list of financial, retail, and tech companies that  Continue Reading » [Source: VentureBeat]

11 Sep 2014 09:51

Visa begins tokenisation roll out

Finextra reports: Visa begins tokenisation roll out Visa has taken advantage of the hoopla surrounding Apple’s application of digital account tokens to replace card numbers for online and mobile … Source: Visa begins tokenisation roll out. [Source: Finextra]

10 Sep 2014 10:03

Will Apple Legitimize Mobile Payments?

Banktech reports: Will Apple Legitimize Mobile Payments? The company announced its new mobile payments system, Apple Pay, during a news media event today. Source: Will Apple Legitimize Mobile Payments?. [Source: Banktech]

10 Sep 2014 10:02

Barclays’ Harte: Alibaba and the forty fears of bank transformation

Bankingtech reports: Barclays’ Harte: Alibaba and the forty fears of bank transformation Michael Harte, chief operations and technology officer at Barclays, says the growth of Chinese online e-commerce business Alibaba is the threat that keeps him awake at night – and that major banks could be in danger of losing touch with their own customers.  Continue Reading » [Source: Bankingtech]

09 Sep 2014 09:51

World Retail Banking Report: Social Media

Finextra reports: World Retail Banking Report: Social Media Jean Lassignardie, chief sales and marketing officer, Capgemini Global Financial Services and Bill Sullivan, head of market intelligence, Capgemini … Source: World Retail Banking Report: Social Media. [Source: Finextra]

08 Sep 2014 10:01

ANZ goMoney app hits $100 billion in transactions

Finextra reports: ANZ goMoney app hits $100 billion in transactions Australia’s ANZ says that its goMoney mobile-to-mobile payments app has passed A$100 billion in transactions since launching in late 2010. Source: ANZ goMoney app hits $100 billion in transactions. [Source: Finextra]

04 Sep 2014 10:21

Corporate connectivity – is Swift the only answer?

Bankingtech reports: Corporate connectivity – is Swift the only answer? Corporates want easier connection to their financial institutions – is Swift the answer or do other options exist? Source: Corporate connectivity – is Swift the only answer?. [Source: Bankingtech]

All posts by:

Jouk Pleiter is CEO and co-founder of Backbase, a software company that delivers Bank 2.0 portal solutions to financial services institutions around the globe. Backbase has offices in New York City and Amsterdam and its software is used by leading institutions such as: ABN AMRO, AIG, Barclays, Bank of America, Deutsche Bank, ING and UBS. Before Backbase, Mr. Pleiter was president and co-founder of Tridion, one of the world’s leading WCM software vendors, later acquired by SDL and renamed SDL Tridion. Before Tridion, Mr. Pleiter co-founded Twinspark Consultancy, one of the first interactive web agencies in the Netherlands. Mr. Pleiter holds a Master of Business Administration degree from the University of Groningen.
5 posts

Written by  06 Jun 2013 05:56

Banks Must Go Flat Out for Real Success

To stay relevant in today’s competitive marketplace, banks must topple their silos and meet their customers on every level, at every touchpoint, on the terms their customers choose. Banks today are struggling to come to terms with the magnitude of the changes they are facing. It’s becoming more and more obvious that the only way  Continue Reading »

Written by  04 Apr 2013 03:12

Digital Marketing Tomorrow: More touchpoints, more relevance & more opportunities

Customers are expecting more and more from their online banking experiences. Financial marketers will have to find new innovative ways to meet customer expectations at every point of contact. With mobile digital devices only becoming more popular with younger generations (future banking customers), one challenge lies creating a seamless experience across multiple devices. Banks must  Continue Reading »

Written by  04 Jul 2012 04:01

Trust: Gone in an Instant, Won Back by Degrees

Trust is tricky. As we all know, losing it is easy, while getting it back – well – sometimes it’s impossible.  The last two years as it tries to regain trust, the financial industry has come face to face with this sentiment.  Globally, 44% of customers say their confidence in the banking industry decreased in  Continue Reading »

Written by  12 Jun 2012 09:49

The Simple Truth about User Experience in Banking

Simplicity. It’s hard to get away from this one word when I enter into any discussion of User Experience (UX) in banking. There’s a reason why the most successful internet companies have fairly utilitarian designs. The foundation of multi-billion dollar company Google is a simple search box, while the iPhone has just one button. The  Continue Reading »

Written by  27 Mar 2012 07:35

Leverage Legacy – Don’t Put Lipstick on a Pig

In a recent Banking Technology article, the president of Oracle, Mark Hurd, relayed an anecdote about a large banking customer that required 9,000 applications to keep its business running. I imagine uncomfortable chuckles of recognition followed among the bankers and the software companies in the crowd. The truth is, financials do have extensive legacy systems  Continue Reading »