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15 hours ago

Westpac Aims to be First to Unlock Mobile Apps with Fingerprints

BTN reports: Westpac Aims to be First to Unlock Mobile Apps with Fingerprints The cutting-edge bank — it already offers smart watch apps — is testing the technology on its employees’ mobile devices and, if all goes well, it plans to roll it out to its customers by late summer. Source: Westpac Aims to be  Continue Reading » [Source: BTN]

15 hours ago

The London Fintech Boom — TransferWise And Others Hit Record Numbers

TechCrunch reports: The London Fintech Boom — TransferWise And Others Hit Record Numbers  Slowly but surely a revolution has been taking place in financial technology, or fintech as we call it these days. These days fintech’s hottest sphere is not in Bloomberg terminals but in disruptive cloud startups, using the Internet as a route around  Continue Reading » [Source: TechCrunch]

15 hours ago

ANZ chief Smith puts social media at the heart of the bank’s future strategy

Finextra reports: ANZ chief Smith puts social media at the heart of the bank's future strategy ANZ chief executive Mike Smith has committed to making social media engagement and digital services a “key business priority” for the Australian bank … Source: ANZ chief Smith puts social media at the heart of the bank's future strategy. [Source: Finextra]

15 Apr 2014 09:13

Are ATMs the Right Channel for Serving the Underbanked?

BTN reports: Are ATMs the Right Channel for Serving the Underbanked? The ATM Industry Association is examining ways the machines can be used to better reach lower-income consumers. Sending money to someone, paying bills, and loading a portion of a check onto a prepaid card are among the types of transactions the group is envisioning  Continue Reading » [Source: BTN]

15 Apr 2014 09:13

Pay By Palm?

PYMNTS reports: Pay By Palm? For some people paying by phone is already the last big thing, and they’ve moved on to paying by palm. Swedish students are now paying with the palms by using Quixter, a truly unique POS device that authorizes payments by scanning the unique patter of blood vessels in an individual’s  Continue Reading » [Source: PYMNTS]

15 Apr 2014 09:13

Keys to Successful Multichannel Optimization

BAI reports: Keys to Successful Multichannel Optimization Developing and executing a multichannel strategy requires foundational data to ensure that the strategy aligns with channel capabilities, customer preferences and the bank’s overall strategy and brand promise. Source: BAI Strategies. [Source: BAI]

14 Apr 2014 12:09

Westpac forecasts $3 billion in mobile contactless transactions in 2015

Finextra reports: Westpac forecasts $3 billion in mobile contactless transactions in 2015 Westpac is forecasting almost $3 billion in contactless transactions will be made via mobile by 2015 as the Australian bank begins the roll-out of a … Source: Westpac forecasts $3 billion in mobile contactless transactions in 2015. [Source: Finextra]

14 Apr 2014 12:09

Mobile and the SOA Silver Bullet – community blog from Paul Love

Finextra reports: Mobile and the SOA Silver Bullet – community blog from Paul Love Source: Mobile and the SOA Silver Bullet – community blog from Paul Love. [Source: Finextra]

09 Apr 2014 09:31

15 Reasons Bankers Are Struggling to Innovate

BTN reports: 15 Reasons Bankers Are Struggling to Innovate Cost concerns, regulations and restrictions on working with vendors are a few of the reasons bankers are having a tough time embracing new technology, according to American Banker readers. Source: 15 Reasons Bankers Are Struggling to Innovate. [Source: BTN]

09 Apr 2014 09:31

Riding In Cars With VCs

TechCrunch reports: Riding In Cars With VCs Uber’s promo factory has delivered kittens, Christmas trees and ice cream. But its latest PR concoction has taken the Valley darling to a whole new level: Uber for VC meetings. UberPITCH will give free rides to to anyone with a startup idea, allowing them to pitch investors from  Continue Reading » [Source: TechCrunch]

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Ron Shevlin is a senior analyst at Aite Group. He specializes in retail banking issues including sales and marketing technologies, customer and marketing analytics, loyalty management, P2P lending, personal financial management, social computing, online banking, customer experience and consumer behavior.
3 posts

Written by  28 Nov 2012 07:56

Five Not-So-Best Practices For Banks On Facebook

While researching an upcoming Aite Group report on What Bank Marketers Should Do With Twitter, I stumbled across an article on Mashable titled 5 Best Practices for Financial Institutions on Facebook (no link deserved). After stumbling across it, I fell face down in the pile of cow dung that the article is. The article list  Continue Reading »

Written by  26 May 2012 08:10

Which Consumers Prefer Credit Unions?

Ever notice how happy a pig in shit is? That’s probably how that saying came about. Well, give me survey data, and I’m happier than a pig in shit. And I’m really happy right now, because the results of a survey of 1,115 US consumers, conducted by Aite Group and BancVue, is sitting on my  Continue Reading »

Written by  02 May 2012 11:24

Gen Y And Bank Branches: A Message For Branchaholics

CU Times reported on a study conducted by Fiserv which found that: Gen Y members do not limit themselves to online and mobile banking — they’re more likely than any other age segment to visit a branch, drive up to an ATM or phone a call center. My take: This is not a cause for  Continue Reading »