Conduct Risk Summit 2017

ECN’s Conduct Risk Summit will explore how good conduct and culture can improve customer/client journeys, reduce regulatory capital requirement and create a significant slowdown in losses.

The high-level, interactive and off-the-record discussions will reveal how firms can enhance their working practices, software and systems to better face the rising tide of conduct risk.

Why attend?

Attend this event to discover how to:

• Implement key risk indicators and behavioural analytics to define and measure your conduct risk.
• Align your conduct agenda with increasing levels of digitisation and increasingly demanding customers.
• Improve your conduct risk models to reduce regulatory capital.
• Improve service levels while safeguarding your customers/clients.
• Set rewards and incentives that embed a good culture within your firm.
• Reduce complaints and improve your complaints handling procedures.

Who should attend?

Specifically designed for:

• Heads of Conduct Risk.
• Heads of Operational Risk.
• Heads of Compliance.
• Heads of Human Resources.
• Heads of Legal.
• Heads of Audit.

Network with decision makers from:

• Retail banks.
• Wholesale banks.
• Building societies.
• PSPs.
• Brokers.
• Insurance companies.
• Consultants.
• Law firms.
• Auditors.
• Exchanges.
• Software firms.

BankNXT is delighted to be a media partner of this event, in association with ECN. BankNXT readers are entitled to a 20% saving by using special promo code BKNXT20.

Photo by dade72, Shutterstock.com