How do companies build customer relationships so they foster customer loyalty? This question is an important one for startups and established players alike. In the latest Breaking Banks podcast, Brett King talks to Duena Blomstrom about focusing on emotional experience in the user experience.
He also chats to Business Rockstars COO and founder of TrepScore about startups in LA, and what makes for good startup culture. Also joining the BB team is Tyler Griffin, CEO of Prism, which is mobilizing the way that we pay bills.
We continue the Women in Fintech series with Finextra’s Liz Lumley, and Nezahat Gultekin, former Tech City UK leader and founding member of Future Fifty.
– This podcast is reproduced with kind permission. Some minor changes may have been made to the text to reflect BankNXT style considerations, but the podcast itself is always unchanged.