Jouk Pleiter reflects on the news that Forrester has again put Backbase ahead of the pack when it comes to digital banking platforms.

The Forrester Wave: Digital Banking Engagement Platforms, Q3 2017‘ evaluated 11 vendors 35 criteria by which each vendor was researched, analysed and scored, and I’m delighted to be able to tell you that we’re among the vendors that lead the pack.

The Forrester report states that with an advanced DBEP, AD&D teams can quickly roll out off-the-shelf retail/consumer banking, corporate/commercial/business banking, as well as private banking/wealth management in a first phase of deployment.

It’s great to read about, in our opinion, our success according to Forrester’s fine-tuned analysis of digital banking platform vendors, especially as we work so hard at Backbase to fine-tune our own endeavours. We’re not just one big team of professionals – we are the product of a great many teams that break down into an agile, efficient vehicle of innovation that always strives to do the best work possible. And as much as we appreciate the importance of Forrester’s findings, we take the most pleasure from thinking of the customer (and indeed, our customers’ customers).

According to the report, the [Backbase] solution architecture is well layered, leverages micro-services, and allows users to create and run business capabilities on top of existing back-end solutions. Reference clients provided positive feedback about software quality. Backbase is one of the evaluated vendors whose reference clients expressed no doubt about whether they would choose it again. Additionally, Backbase’s roadmap includes many improvements, such as extended native cloud support, AI-driven customer journeys, onboarding and origination, and turnkey compliance with the EU’s Revised Directive on Payment Services (PSD2).

For more information, see this press release.

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About the author

Jouk Pleiter

Jouk Pleiter is CEO and co-founder of Backbase, a software company that delivers digital solutions to financial services institutions around the world. Before Backbase, Jouk was president and co-founder of Tridion, one of the world’s leading WCM software vendors, later acquired by SDL and renamed SDL Tridion. He also co-founded Twinspark Consultancy, one of the first interactive web agencies in the Netherlands.

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