Anne Legg talks to George Hofheimer, chief knowledge officer at Filene Research Institute, who discusses what credit unions do differently than other traditional financial institutions, as well as the challenges and opportunities facing the credit union space.
You’ll get an overview of what exactly a chief knowledge officer actually is and what they do within an organisation, and you’ll find out how Filene supports credit unions. This includes insights George gained while living in Uzbekistan.
George Hofheimer identifies three industry challenges, and key opportunities, that he sees on the horizon. Plus, how can credit unions measure performance – a discussion on the role of data to provide member solutions. And what do credit unions do differently than traditional financial institutions?
You can listen to more episodes of BIGcast, and other fintech shows, on the BankNXT podcast page. Enjoy!
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