Red Rocks Credit Union VP of project implementation and impact, and 2017 CUES Next Top Credit Union Exec Finalist, Jessica Vartanian, joins us to discuss her competition’s project: ‘Re-engineering the Member Journey’.
There are some excellent insights in this discussion with Jessica on improving the member experience, something she works on daily in her job at Red Rocks. We also address what prompted her to enter the NTCUE contest, as well as her plans if she wins at CUES CEO/Executive Team Network. Check it out and let us know your thoughts.
You can listen to more episodes of CUbroadcast, and other fintech shows, on the BankNXT podcast page. Enjoy!Jessica Vartanian
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