Chris Skinner shares a few survey results that reveal how much trust people have in financial services.

I was reflecting on this year’s Edelman Trust Monitor, a global survey of trust among consumers that has been running for 18 years. This year’s results prove fascinating, as there has been a slump in confidence in the media over the past year, due to fake news. However, the part that stood out for me is who people trust in business, with technology firms the most trusted, and financial firms the least.

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Having said that, financial services has improved over the past six years and is clawing back an element of trust among some.

Financial services has improved over the past six years and is clawing back an element of trust among some.

Here’s the overview summary of this year’s survey.

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– This article is reproduced with kind permission. Some minor changes have been made to reflect BankNXT style considerations. Read more here. Image by GaudiLab, Shutterstock.com

About the author

Chris Skinner

Chris Skinner is an independent commentator on the financial markets through the Finanser, and chair of the European networking forum the Financial Services Club, which he founded in 2004. He is an author of numerous books covering everything from European regulations in banking through to the credit crisis, to the future of banking.

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