Chris Skinner shares a few survey results that reveal how much trust people have in financial services.
Tag - marketing
You couldn't convincingly suggest that the mainstream press has so far encouraged its readers to take up open banking, even if it's often...
Daoud Fakhri says lack of public awareness about open banking may hinder its launch, and the banks aren't helping either.
Chris Skinner can see why people think bank branches aren't necessary, but firmly believes they are, and here's why.
Why you should pay more attention to card designs. A story about the humble bank card, and how they're still important, by Benedict Shegog...
The Everbank rate table for CD rates works well, but Jim Bruene recommends three simple changes to make the user experience even better.
The image of banking is all about being big and corporate and boring, says Chris Skinner. How do you rebrand for the digital age?
Because of a genius self-destruct strategy, banks get blamed for everything. Alex Letts on climate change, the BBC and the ATM network.
Does your bank make it clear that it's offering mobile banking services? Jim Bruene doesn't think so, and suggests some simple UX changes.
According to Jessica Ellerm, the un-commodification of financial services may come a lot sooner than anticipated.
There's financial innovation aplenty in Turkey, as Chris Skinner highlights, including a successful TV show created by DenizBank.
Social media has changed the way we connect with customers. Stewart McEwan looks at what this means for insurers.