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21 hours ago

3 Common & Costly CIO Mistakes

Banktech reports: 3 Common & Costly CIO Mistakes CIOs are often undone by sticking with old systems too long and failing to market themselves. Here’s how to right the ship. Source: 3 Common & Costly CIO Mistakes. [Source: Banktech]

21 hours ago

IT Innovation in Financial Services: 2 Roads Diverged?

Banktech reports: IT Innovation in Financial Services: 2 Roads Diverged? Corporate culture can be a springboard, or roadblock, to innovation in banking. Source: IT Innovation in Financial Services: 2 Roads Diverged?. [Source: Banktech]

21 hours ago

CEOs Speak Out On The Future Of Mobile Payments

PYMNTS reports: CEOs Speak Out On The Future Of Mobile Payments ‘Tis the season for making our lists and checking them twice, to determine which ledgers have been naughty and nice. Earnings’ seasons is here again and payments players didn’t disappoint, reporting the traditional profits and losses and then talking with financial analysts to calmly  Continue Reading » [Source: PYMNTS]

16 Oct 2014 09:49

Banks Need to Move at the Speed of Innovation

Banktech reports: Banks Need to Move at the Speed of Innovation How banks can build an innovation strategy to keep up with the pace of changing customer expectations. Source: Banks Need to Move at the Speed of Innovation. [Source: Banktech]

16 Oct 2014 09:47

W3C standards body looks to improve web payments

Finextra reports: W3C standards body looks to improve web payments The World Wide Web standards organisation, W3C, is bringing together banks, retailers and tech firms in an effort to develop standards for payments … Source: W3C standards body looks to improve web payments. [Source: Finextra]

15 Oct 2014 10:03

Digital investments top priority for retail banks – BAI

Finextra reports: Digital investments top priority for retail banks – BAI Online and mobile platforms are the leading focus of technology investments for retail banks as they move to increase the functionality of their … Source: Digital investments top priority for retail banks – BAI. [Source: Finextra]

15 Oct 2014 10:03

Finance made social

Bankingtech reports: Finance made social The social contract between the banking system and society is fundamentally broken. We deserve a financial system that we can all be proud of, one that is fairer and more sustainable than the current iteration. Source: Finance made social. [Source: Bankingtech]

14 Oct 2014 09:33

You’ll Never Guess Who’s Mining Facebook Data

PYMNTS reports: You’ll Never Guess Who’s Mining Facebook Data MasterCard has agreed to a 2-year-contract to mine user data from Facebook Asia-Pacific, packaging it and then reselling it to banks. “MasterCard aims to feed the data along with information from other sources into an analytics platform dubbed the Priceless Engine, and work with Australian banks, starting  Continue Reading » [Source: PYMNTS]

13 Oct 2014 09:37

Reducing Distance between Bank and Customer

BAI reports: Reducing Distance between Bank and Customer BAI Retail Delivery 2014 speaker Sallie Krawcheck says reducing complexity is one key to restoring consumer trust in banking. Source: BAI Strategy [Source: BAI]

13 Oct 2014 09:35

CaixaBank launches Gemalto-powered NFC mobile payment wristband

Bankingtech reports: CaixaBank launches Gemalto-powered NFC mobile payment wristband CaixaBank, one of Spain’s largest banks, has moved into the wearable payment technology space with the launch of an NFC-enabled wristband capable of making contactless payments. Security vendor Gemalto has supplied its Optelio Contactless MiniTag, which links the wristband to the user’s existing payment card. Source:  Continue Reading » [Source: Bankingtech]

By , 07 Oct 2014 03:18

BAI Retail Delivery Sneak Peek Part 2: U.S. Bank’s Jayne C. Hladio

With BAI Retail Delivery just around the corner, we’re giving you a sneak peek at what some of conference’s key speakers will be talking about as well as the chance to win an all-access free ticket to the 3-day event! Jayne C. Hladio is Senior Vice President and Regional Retail Banking Manager for U.S. Bank.  Continue Reading »

By , 30 Sep 2014 08:39

BAI Retail Delivery Sneak Peek Part 1: Barclaycard U.S.

With BAI Retail Delivery just around the corner, we’re giving you a sneak peek at what some of conference’s key speakers will be talking about as well as the chance to win an all-access free ticket to the 3-day event! Jared Young is the Senior Director of Consumer Markets at Barclaycard U.S., and business owner  Continue Reading »

By , 27 Aug 2014 10:00

Will Innovate Finance Make London the FinTech capital of the World?

Earlier this month Innovate Finance was launched to “accelerate the UK’s leading position in the global financial services sector, by directly supporting the next era of technology-led financial services innovators.” The industry body was launched by George Osborne, Chancellor of the Exchequer and industry heavyweights such as Deputy Head of Level39 Claire Cockerton and, Alastair  Continue Reading »

By , 31 Jul 2014 05:59

The Future of Banking is Responsive

Historically speaking bankers have not been at the forefront of innovation. In fact, the current generation of banking executives was starting their career in the days when people still went to a branch to get cash from a teller. A lot has changed since then. Banks need to fundamentally evolve their business model from a  Continue Reading »

By , 01 Apr 2014 08:16

3 Moments that Can Make or Break a Banking Customer’s Experience

Exceptional and unforgettable Moments of Truth fuel customer delight and loyalty. So too do pointless and broken interactions douse brand devotion. Unfortunately, disappointment carries more weight. Research undertaken by Richard Normann several decades ago revealed that it takes twelve positive Moments of Truth to recover from one failure. Knowing this, it makes sense to prioritize  Continue Reading »

By , 04 Mar 2014 03:51

Youngest Banking Customers Want More Mobile and Online Banking

With more than 317 million people living in the United States, it’s easy to assume that banks have an infinite supply of consumer markets to chase down prospective business. Though conventional services and amenities, like free checkbooks and neighborly customer service, are some banking perks that customers have come to expect, a new set of  Continue Reading »