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05 Jan 2015 07:23

“Big four” banks lose ground in current account market

Bankingtech reports: “Big four” banks lose ground in current account market The big four high street banks lost ground in the current account market in the first year of the UK Payments Council’s current account switching service, mainly through poor customer service. But the guarantee did not accelerate the pace of account switching, according to  Continue Reading » [Source: Bankingtech]

05 Jan 2015 07:23

Apple Pay’s Impact On Payments

PYMNTS reports: Apple Pay’s Impact On Payments Steve Jobs reportedly once told Apple’s Mac development team, “It’s better to be a pirate than join the Navy.” When George Mallory was asked why he wanted to climb Mount Everest (Mallory attempted the world’s highest peak three times and was killed during his third try), the English  Continue Reading » [Source: PYMNTS]

05 Jan 2015 07:23

Mobile Payments – Revolution through Digitization

Finextra reports: Mobile Payments – Revolution through Digitization – community blog from Abhishek Chatterjee Source: Mobile Payments – Revolution through Digitization – community blog from Abhishek Chatterjee. [Source: Finextra]

05 Jan 2015 07:23

The Sharing Economy And The Future Of Finance

TechCrunch reports: The Sharing Economy And The Future Of Finance  Banking has gone from somewhere you go to something you do. If we are to believe that the sharing economy will shape our future, banking and all financial services will become something that merely exists in the background, similar to other basic utilities. Read More  Continue Reading » [Source: TechCrunch]

29 Oct 2014 10:36

Is There a Watson in Your Financial Future?

Banktech reports: Is There a Watson in Your Financial Future? How artificial intelligence might affect financial services. Source: Is There a Watson in Your Financial Future?. [Source: Banktech]

29 Oct 2014 10:36

100 Angry Tweets and Six Followers: Should Banks Really Care?

BTN reports: 100 Angry Tweets and Six Followers: Should Banks Really Care? It’s surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Charity app uses logo recognition for donations

Finextra reports: Charity app uses logo recognition for donations A new app has launched that lets cashless Brits use their mobile phones to snap photos of charity logos to make donations. Source: Charity app uses logo recognition for donations. [Source: Finextra]

28 Oct 2014 10:49

B of A Gives Startups a Wish List at Tech Innovation Summit

BTN reports: B of A Gives Startups a Wish List at Tech Innovation Summit Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics. Source: B of A Gives Startups a Wish List at Tech  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Branch of the Future Network Innovations

BAI reports: Branch of the Future Network Innovations Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth. Source: Branch of the Future Network Innovations. [Source: BAI]

27 Oct 2014 10:50

PostFinance goes live with new digital banking platform powered by Backbase

BBR reports: PostFinance goes live with new digital banking platform powered by Backbase Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology. Source: PostFinance goes live with new digital banking platform powered by Backbase. [Source: BBR]

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By , 05 Jan 2015 07:12

Agile Innovation

Airbnb, Uber, and Tesla are start-ups or exponential growing companies that are beating existing brands like they don’t exist. Not long ago, if banking executives saw an innovation, they would’ve respond: “Let’s wait and see if this new thing is real and after one year we will take action, even if it will cost us  Continue Reading »

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By , 22 Dec 2014 07:45

Disruption in Digital Banking

Last Thursday, Jouk and I hosted our closing webinar of 2014, where we talked about Disruption in Digital Banking. Here a short summary. (You can watch the recording on our YouTube Channel, and the slide deck is available on Slideshare). We all agree: customer behavior is changing. Customers are more and more looking for convenience. The  Continue Reading »

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By , 16 Dec 2014 03:22

Coinbase Launches USD Wallets for Instant Transactions

Coinbase, the world’s most popular bitcoin wallet, recently announced that it has launched a new USD Wallets feature, which enables users to store US Dollar balances on Coinbase where they can buy and sell instantly. Is Coinbase becoming a “Real Bank”? As Coinbase continues to add features and improve functionality, will it become a potential  Continue Reading »

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By , 21 Oct 2014 09:22

Mobile Banking Apps – The Good, the Bad, and the Hybrid

Not so long ago, banks were able to offer a mobile app as an added extra. Now it’s expected – a bank without a mobile offering is as unimaginable as one without online banking facilities. Last year there were 42 million mobile banking users and that’s expected to increase to 99 million by 2018 But  Continue Reading »

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By , 07 Oct 2014 03:18

BAI Retail Delivery Sneak Peek Part 2: U.S. Bank’s Jayne C. Hladio

With BAI Retail Delivery just around the corner, we’re giving you a sneak peek at what some of conference’s key speakers will be talking about as well as the chance to win an all-access free ticket to the 3-day event! Jayne C. Hladio is Senior Vice President and Regional Retail Banking Manager for U.S. Bank.  Continue Reading »

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By , 30 Sep 2014 08:39

BAI Retail Delivery Sneak Peek Part 1: Barclaycard U.S.

With BAI Retail Delivery just around the corner, we’re giving you a sneak peek at what some of conference’s key speakers will be talking about as well as the chance to win an all-access free ticket to the 3-day event! Jared Young is the Senior Director of Consumer Markets at Barclaycard U.S., and business owner  Continue Reading »