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14 Jul 2014 11:08

Detours on the Road to Digital Banking

Banktech reports: Detours on the Road to Digital Banking Digitization is recognized as key to growth. But new research from McKinsey reveals many businesses doubt their ability to reach digital potential. How do banks shape up? Source: Detours on the Road to Digital Banking. [Source: Banktech]

14 Jul 2014 11:07

How Banks Can Overcome the Challenge of Data Overload

Banktech reports: How Banks Can Overcome the Challenge of Data Overload Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service. Source: How Banks Can Overcome the Challenge of Data Overload. [Source: Banktech]

14 Jul 2014 11:02

The Mobile Payment Apps Attention Problem

PYMNTS reports: The Mobile Payment Apps Attention Problem New Nielsen research suggests consumers max out at 26 or so apps a month – which means commerce and payments apps have to be amazingly compelling to pry eyeballs from games and other software. Other than hiring George Clooney or Kate Upton as apps spokespeople, what can  Continue Reading » [Source: PYMNTS]

14 Jul 2014 11:02

Back-office legacy still holding back banks

Bankingtech reports: Back-office legacy still holding back banks Setting up a bank in the UK is costly, time-consuming, heavily regulated and not easy. As a result, the dynamic, start-up culture that drives innovation in many other sectors is less prevalent within banking and financial services. Source: Back-office legacy still holding back banks. [Source: Bankingtech]

14 Jul 2014 11:01

The Devil Is in the Data

Banktech reports: The Devil Is in the Data Data must be a key priority when embarking upon transformation initiatives. Source: The Devil Is in the Data. [Source: Banktech]

14 Jul 2014 11:00

How Device Intelligence Can Cut Mobile Commerce Fraud

PYMNTS reports: How Device Intelligence Can Cut Mobile Commerce Fraud Android devices have a bigger market share overall in the smartphone market, but a way bigger fraud problem too – three times as much as Apple does, in fact. That will surely hit merchants doing business with consumers via mobile right where it hurts. That’s  Continue Reading » [Source: PYMNTS]

09 Jul 2014 12:08

Absa Bank deploys EquiLend trading platform

BBR reports: Absa Bank deploys EquiLend trading platform Absa Bank, the South African banking entity of Barclays Group Africa, became the first-ever domestic South African entity to execute a securities finance trade via the EquiLend trading platform. Source: Absa Bank deploys EquiLend trading platform. [Source: BBR]

09 Jul 2014 12:08

Demystifying the Financial Services Myths Around Legacy IT

Banktech reports: Demystifying the Financial Services Myths Around Legacy IT Contrary to the industry’s popular belief, there is no silver bullet when it comes to properly upgrading a corporate IT environment. A multi-phased process must be embraced. Source: Demystifying the Financial Services Myths Around Legacy IT. [Source: Banktech]

09 Jul 2014 12:08

Branches on the precipice as Brits embrace digital banking

Finextra reports: Branches on the precipice as Brits embrace digital banking Mobile and internet banking is now being used for transactions worth nearly £1 billion a day in the UK, hastening the decline of the traditional bank … Source: Branches on the precipice as Brits embrace digital banking. [Source: Finextra]

09 Jul 2014 12:08

Mobile banking to overtake online within five years

Bankingtech reports: Mobile banking to overtake online within five years Analyst firm Juniper Research reckons more people will be using mobile apps for banking than web-based options by 2019, as the 800 million people who used their phones for banking more than doubles to 1.75 billion in five years. Source: Mobile banking to overtake online  Continue Reading » [Source: Bankingtech]

By , 01 Apr 2014 08:16

3 Moments that Can Make or Break a Banking Customer’s Experience

Exceptional and unforgettable Moments of Truth fuel customer delight and loyalty. So too do pointless and broken interactions douse brand devotion. Unfortunately, disappointment carries more weight. Research undertaken by Richard Normann several decades ago revealed that it takes twelve positive Moments of Truth to recover from one failure. Knowing this, it makes sense to prioritize  Continue Reading »

By , 04 Mar 2014 03:51

Youngest Banking Customers Want More Mobile and Online Banking

With more than 317 million people living in the United States, it’s easy to assume that banks have an infinite supply of consumer markets to chase down prospective business. Though conventional services and amenities, like free checkbooks and neighborly customer service, are some banking perks that customers have come to expect, a new set of  Continue Reading »

By , 25 Feb 2014 11:24

Finovate 2014: The Eye of the Digital Storm

At Finovate Europe, I had the opportunity to be in ‘the eye of the current digital storm’, which gave me a chance to reflect on digital transformation in the industry today. To my surprise, I only met a few bankers and a handful of insurance people at the event. It was difficult to believe. I  Continue Reading »

By , 07 Feb 2014 04:14

Chasing Finovate: The Bank Innovators Council

We sat down with veteran banker and FinTech innovation evangelist JP Nicols to find out more about his latest initiative: The Bank Innovators Council, a membership organization by bank innovators for bank innovators. The Council will be holding its Bank Innovators Lab Day immediately after FinovateEurope, with headliners including Brett King and Mariela Atanassova. There  Continue Reading »

By , 30 Dec 2013 08:09

2014: Is your company ready for digital transformation?

Historically, financial services companies have not been on the frontier of innovation. On the contrary, in the current era of digitization, too many companies think they have enough time to adapt to this new environment. In many boardrooms ‘digital’ is still associated with selling products over the Internet or cost-cutting. But this is only half  Continue Reading »

By , 23 Dec 2013 09:10

Cooking with Glass in Turkey – TEB Delivers of One of the First Google Glass Banking Apps

Turkey continues to foster in innovative spirit in banking with Turkish Economy Bank (TEB) being among the first banks in the world to release a Google Glass App. TEB has an impressive track record when it comes to being ahead of the curve. They were the first bank in the world to pioneer cardless cash  Continue Reading »