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29 Oct 2014 10:36

Is There a Watson in Your Financial Future?

Banktech reports: Is There a Watson in Your Financial Future? How artificial intelligence might affect financial services. Source: Is There a Watson in Your Financial Future?. [Source: Banktech]

29 Oct 2014 10:36

100 Angry Tweets and Six Followers: Should Banks Really Care?

BTN reports: 100 Angry Tweets and Six Followers: Should Banks Really Care? It’s surprising how much advice varies about how to respond to customer complaints on social media. Ignore small threats, some say, while others warn banks to respond immediately because they could go viral. Still others think banks should overhaul their whole customer experience  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Charity app uses logo recognition for donations

Finextra reports: Charity app uses logo recognition for donations A new app has launched that lets cashless Brits use their mobile phones to snap photos of charity logos to make donations. Source: Charity app uses logo recognition for donations. [Source: Finextra]

28 Oct 2014 10:49

B of A Gives Startups a Wish List at Tech Innovation Summit

BTN reports: B of A Gives Startups a Wish List at Tech Innovation Summit Bank of America revealed its technology limitations to entrepreneurs at a company event in Silicon Valley, hoping some of the startups could provide assistance in areas like workflow and analytics. Source: B of A Gives Startups a Wish List at Tech  Continue Reading » [Source: BTN]

28 Oct 2014 10:49

Branch of the Future Network Innovations

BAI reports: Branch of the Future Network Innovations Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth. Source: Branch of the Future Network Innovations. [Source: BAI]

27 Oct 2014 10:50

PostFinance goes live with new digital banking platform powered by Backbase

BBR reports: PostFinance goes live with new digital banking platform powered by Backbase Swiss-based bank PostFinance has successfully launched their new digital banking platform, fully based on Backbase digital banking technology. Source: PostFinance goes live with new digital banking platform powered by Backbase. [Source: BBR]

27 Oct 2014 10:50

Inside Wells Fargo’s Digital Innovation Lab

BTN reports: Inside Wells Fargo's Digital Innovation Lab The Wells Fargo Digital Lab, which opened in late September, offers a glimpse of what banking could look like in years to come. Source: Inside Wells Fargo's Digital Innovation Lab. [Source: BTN]

27 Oct 2014 10:50

RBA warns Australian banks not to backtrack on payments modernisation

Finextra reports: RBA warns Australian banks not to backtrack on payments modernisation The Reserve Bank of Australia has warned that it will be “duty bound” to use its regulatory powers if the nation’s banks fail to deliver on promises … Source: RBA warns Australian banks not to backtrack on payments modernisation. [Source: Finextra]

27 Oct 2014 10:47

Deutsche Bank Integrates MyStandards Services Into App

PYMNTS reports: Deutsche Bank Integrates MyStandards Services Into App Starting in November, Deutsche Bank will integrate SWIFT’s MyStandards products into its Autobahn App market. This move makes the bank the first in the industry to offer the service that will allow clients to easily access and process MyStandards thorough this new channel, according to an article  Continue Reading » [Source: PYMNTS]

21 Oct 2014 09:27

Visa veterans raise $14.5m for bitcoin processing platform

Finextra reports: Visa veterans raise $14.5m for bitcoin processing platform Bitnet, a bitcoin payments processor targeting large merchants that was set up earlier this year by a gaggle of Visa and CyberSource veterans, has … Source: Visa veterans raise $14.5m for bitcoin processing platform. [Source: Finextra]

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By , 3 hours ago

Disruption in Digital Banking

Last Thursday, Jouk and I hosted our closing webinar of 2014, where we talked about Disruption in Digital Banking. Here a short summary. (You can watch the recording on our YouTube Channel, and the slide deck is available on Slideshare). We all agree: customer behavior is changing. Customers are more and more looking for convenience. The  Continue Reading »

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By , 16 Dec 2014 03:22

Coinbase Launches USD Wallets for Instant Transactions

Coinbase, the world’s most popular bitcoin wallet, recently announced that it has launched a new USD Wallets feature, which enables users to store US Dollar balances on Coinbase where they can buy and sell instantly. Is Coinbase becoming a “Real Bank”? As Coinbase continues to add features and improve functionality, will it become a potential  Continue Reading »

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By , 21 Oct 2014 09:22

Mobile Banking Apps – The Good, the Bad, and the Hybrid

Not so long ago, banks were able to offer a mobile app as an added extra. Now it’s expected – a bank without a mobile offering is as unimaginable as one without online banking facilities. Last year there were 42 million mobile banking users and that’s expected to increase to 99 million by 2018 But  Continue Reading »

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By , 07 Oct 2014 03:18

BAI Retail Delivery Sneak Peek Part 2: U.S. Bank’s Jayne C. Hladio

With BAI Retail Delivery just around the corner, we’re giving you a sneak peek at what some of conference’s key speakers will be talking about as well as the chance to win an all-access free ticket to the 3-day event! Jayne C. Hladio is Senior Vice President and Regional Retail Banking Manager for U.S. Bank.  Continue Reading »

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By , 30 Sep 2014 08:39

BAI Retail Delivery Sneak Peek Part 1: Barclaycard U.S.

With BAI Retail Delivery just around the corner, we’re giving you a sneak peek at what some of conference’s key speakers will be talking about as well as the chance to win an all-access free ticket to the 3-day event! Jared Young is the Senior Director of Consumer Markets at Barclaycard U.S., and business owner  Continue Reading »

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By , 27 Aug 2014 10:00

Will Innovate Finance Make London the FinTech capital of the World?

Earlier this month Innovate Finance was launched to “accelerate the UK’s leading position in the global financial services sector, by directly supporting the next era of technology-led financial services innovators.” The industry body was launched by George Osborne, Chancellor of the Exchequer and industry heavyweights such as Deputy Head of Level39 Claire Cockerton and, Alastair  Continue Reading »